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Change Management in Uncertain Times
Introduction and Overview
Overview of the Course
Unit 1: Why Is Change So Hard?
Welcome to Unit 1!
Online Session 1 (65:53)
Watch/Listen/Read: "The Fundamental Attribution Error" (video)
Watch/Listen/Read: "The Fundamental Attribution Error" (article)
Additional Week 1 Resources
Application Activity: Share Your Change Example
Application Activity: The SCARF Model
Application Activity: Change-Readiness Self-Assessment
Unit 2: Change Management Fundamentals
Welcome to Unit 2!
Watch/Listen/Read: "Fundamentals of Change Management"
Watch/Listen/Read: "Leading Change with Dr. John Kotter"
Watch/Listen/Read: "Video 2: Endings"
Additional Unit 2 Resources
Application Activity: What's Ending?
Unit 3: Communication Strategies for Managing Change
Online Session 2 (57:19)
Watch/Listen/Read: "How to Write More Effective Email and Web Content"
Additional Unit 3 Resources
Application Activity: Create a Communication Plan for Your Change Example
Unit 4: Dealing with Ambiguity and Uncertainty
Watch/Listen/Read: "Lynn Hoffman - Dealing with Ambiguity and Uncertainty"
Watch/Listen/Read: "Change Management Roadmap Workbook"
Additional Unit 4 Resources
Application Activity: Handling the Unknown
Application Activity: Change Management Roadmap
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