Introduction and Overview
Unit 1: Why Is Change So Hard?
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Welcome to Unit 1!
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Online Session 1 (65:53)
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Watch/Listen/Read: "The Fundamental Attribution Error" (video)
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Watch/Listen/Read: "The Fundamental Attribution Error" (article)
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Additional Week 1 Resources
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Application Activity: Share Your Change Example
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Application Activity: The SCARF Model
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Application Activity: Change-Readiness Self-Assessment
Unit 2: Change Management Fundamentals
Unit 3: Communication Strategies for Managing Change
Unit 4: Dealing with Ambiguity and Uncertainty
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Watch/Listen/Read: "Lynn Hoffman - Dealing with Ambiguity and Uncertainty"
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Watch/Listen/Read: "Change Management Roadmap Workbook"
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Additional Unit 4 Resources
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Application Activity: Handling the Unknown
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Application Activity: Change Management Roadmap
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Course Feedback
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Congratulations on completing this course!
