About This Course


In this course we will cover the fundamentals of good change and transition management practices, paying special attention to using tools and strategies under less-than-ideal conditions.

By the end of the course learners will be able to:

  • Identify the reasons a change might be difficult for themselves or for others
  • Describe the differences between project management and managing transitions
  • Apply specific communication techniques that improve the probability of successful change
  • Adapt practices for ideal change management to real world conditions
  • Develop a personal roadmap for practicing with new change management tools and strategies

Lynn Hoffman, Director of Operations at the Somerset County Library System of New Jersey, is your instructor for this course, which was offered as four-week course in Fall 2020.

How This On Demand Course Works


Infopeople on Demand courses provide an opportunity to take discounted versions of recent Infopeople courses, repackaged as asynchronous courses so that learners can take them any time. While instructors are not available for discussion or feedback, these courses are designed so that learners have unlimited access to materials and can participate at their own pace.

The course fee is $75. To pay by credit card, click on the "enroll in course" button above. To pay by check, please contact [email protected].

Questions? Please contact [email protected].


Curriculum


  Introduction and Overview
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  Unit 1: Why Is Change So Hard?
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  Unit 2: Change Management Fundamentals
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  Unit 3: Communication Strategies for Managing Change
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  Unit 4: Dealing with Ambiguity and Uncertainty
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Infopeople: The Source of Online Learning

for Library People


Infopeople is part of the Califa Group, a nonprofit consortium of more than 230 libraries committed to unleashing the impact of libraries. Infopeople provides library staff quality continuing education opportunities that are tailored to library needs and developed by experienced library professionals. Training formats include 2-6 week online courses that include both synchronous and asynchronous components; on demand, self-paced courses; and free one-hour webinars.