Asset Mapping as a Means to Triage Critical Patron Issues. A red pin in a local map.

About


This course focuses on the technique of asset mapping as a tool to assess how library people can best serve as second responders, especially in communities disproportionately impacted by crises.


The course will review the approach of asset mapping, and then discuss community canvassing as a way to go into the community and discover its assets. Key topics include addressing the trust gap, surrendering bias, and shifting thinking from "problems" and "needs" to "assets".

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Video Snapshot


Below you will find a high-level overview of the topics that the course will delve into.